Support

Help For Home Internet Broadband

Choose a Help Topic Below


Person SupportPerson Support

Customer Service

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Need help with something? Get in touch with us and we’ll help you with anything you need on your amazing internet journey!
If you can’t find your answer, just call us on 1800­ 121 5678 or drop in a mail at care@spectranet.in and we’ll answer your doubts and queries instantly.
RecollectingRecollecting

Relocate Or Move My Service

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Are you moving to a new place? Well, amazing internet is one less thing you have to worry about. 
Simply let us know when and where you're moving, and your internet relocation will be taken care of. If you want to relocate just click here.
Support DocumentSupport Document

Complaint Center

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When we promise amazing, we ensure that all issues are swiftly taken care of. Let us know what we can do to improve your amazing internet experience.
Order SupportOrder Support

Order Status

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It’s so simple to place an order now! Even simpler to check its status. Just click here and follow the instructions and you’ll know the exact status of your request!

Pay Your Bill

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Paying your bill can often be a hassle, but not when you sign up for Spectranet’s amazing service. Just click here and follow few simple steps and your job is done!
FAQFAQ

FAQs

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To help you enjoy your internet experience even more, we have a list of frequently asked questions that will help you with most of your queries immediately.
Click here to check FAQ.

Most Popular Helps

How to view and pay my bill

This is the link to the Self Care Portal, the one-stop shop for all modifications you wish to do in your account. View, pay your bill, modify your plan and create requests right here.

How to make a complaint

We’re sorry you’re facing difficulties with your internet service, and we’re here to fix it right away. Let us know what’s wrong, just call us on 1800­ 121 5678 or drop in a mail at care@spectranet.in

How to make a relocating request

Even if you’re shifting homes, don’t lose out on Spectranet's amazing service! Just let us know when and where you’re moving to and we’ll simply hook you up with an amazing internet connection at your new home.

Other help request

If you can’t find your answer here, just call us on
1800­ 121 5678 or drop in a mail at care@spectranet.in and we’ll answer your doubts and queries instantly.

Contact Us For Any Help

When we promise you amazing, we deliver with proof

  • To get the best from your spectranet internet connection, connect your device directly to your router via ethernet cable
  • To check your internet speed, use http://speedtest.spectranet.in
  • Please visit http://my.spectranet.in to know more about how to get the best from your amazing spectranet internet connection

Contact us for any queries

For anything you wish to ask or tell us, we’re always available.

Spectranet  mobile iconToll Free:    1800 121 5678
Spectranet message icon General Query: info@spectranet.in