function _livechat() {

        // change the following parameters to your liking

        var url = "http://example.24im.com/live/d1"; // get this from your department

        var width = "550";

        var height = "350";

        

        var im = window.open(url, '', 'width='+width+',height='+height+',resizable=yes,scrollbars=no,toolbar=no,location=no,directories=no,status=no,menubar=no,copyhistory=no');

}